PingU Support

Updated: 2026-08-31

Get help

Email iaminblacklist@gmail.com with a description, PingU version, device and OS version, reproduction steps, the Support ID shown in Account, and any visible request ID. Never send Apple sign-in tokens, verification codes, private keys, or passwords.

Subscriptions

Purchase and restoration do not require sign-in. Manage or cancel Premium under Settings → Apple Account → Subscriptions on iPhone or iPad. Deleting PingU data does not cancel a subscription.

Data deletion

Guests can use Account → Delete Guest Cloud Data. Signed-in users can use Account → Delete Account to revoke sign-in and delete account data. If you cannot access the App, contact the email above.